Terms And Conditions


For Edbound.ai – Zephyros Tech Limited

This document is an electronic record. It is generated by a computer system and does not require any physical or digital signatures.

This document is published for the purpose of setting out the rules, regulations, privacy references, and Terms of Use for access to and usage of the www.edbound.ai platform (the "Website") and related software, applications, features, and services (collectively, the "Platform").

Your access to or use of the Website, Platform, services, and tools is governed by these terms and conditions ("Terms of Use" or this "Agreement"), together with the policies referenced in this Agreement, which are incorporated herein by reference. By using or accessing the Website or Platform in any manner, you acknowledge that you have read, understood, and agree to be bound by this Agreement and the applicable policies. If you use or transact on the Platform, you will also be subject to any additional policies or terms applicable to such specific transactions or features.

1. Parties

Zephyros Tech Limited, a company incorporated in the Abu Dhabi Global Market (ADGM), Abu Dhabi, United Arab Emirates, having its registered address at:

Zephyros Tech Limited

3801-C1.D015, 38th Floor, Tamouh

Addax Port Office Tower

Al Reem Island, Abu Dhabi, United Arab Emirates

(hereinafter referred to as "ZTL", "we", "us", or "our") of the ONE PART,

AND

Any person or entity that accesses, subscribes to, registers for, or uses the Platform in any capacity (including as account owner, team member, or other authorized user) (hereinafter referred to as the "Licensee"), which expression shall, unless it be repugnant to the context or meaning thereof, include where applicable its heirs, executors, administrators, legal representatives, partners, successors, and permitted assigns, of the OTHER PART.

ZTL and the Licensee are hereinafter collectively referred to as the "Parties" and individually as a "Party".

2. Recitals

  1. ZTL is engaged in creating, developing, and maintaining an online software-as-a-service Platform accessible at www.edbound.ai, which enables Licensees to build and manage online hubs and experiences for business growth, including but not limited to websites/pages, landing pages, blogs, webinars, events, podcasts, downloadable resources (such as ebooks or whitepapers), communities, online academies, courses, funnels, forms, communication channels, and related workflows and automation (the "Platform").
  2. The Licensee has approached and requested ZTL to grant a license to access and use the Platform. ZTL has agreed to grant to the Licensee a limited, non-exclusive, non-transferable, revocable license to access and use the Platform and host / manage content, subject to the terms and conditions set forth in this Agreement.

The Parties agree that these Recitals form an integral part of this Agreement.

3. Interpretation and Definitions

3.1 Interpretation

  1. Any reference in this Agreement to any statute, regulation, rule, directive, or other legal requirement shall be construed as including a reference to such statute, regulation, rule, directive, or requirement as from time to time amended, modified, extended, re-enacted, or replaced and to all statutory instruments, rules, regulations, and directives made or issued under them.
  2. Unless the context otherwise requires, words denoting the singular include the plural and vice versa, and words denoting any gender include all genders.
  3. Unless otherwise stated, references to clauses, sub-clauses, paragraphs, sub-paragraphs, schedules, annexures, and exhibits shall mean and include references to such components within this Agreement.
  4. Headings are for convenience only and shall not affect the interpretation of this Agreement.
  5. Unless otherwise stated, time shall be of the essence for the purposes of this Agreement.

3.2 Definitions

For the purposes of this Agreement:

  1. "Agreement" shall mean and include this Agreement and any and all schedules, annexures, and exhibits appended to it or incorporated by reference, as may be amended or supplemented in writing from time to time.
  2. "Applicable Laws" shall mean, to the extent applicable to the Parties and the activities contemplated under this Agreement, the laws, regulations, rules, ordinances, directives, and decisions of any competent authority having the force of law, including those applicable within the Abu Dhabi Global Market (ADGM), Abu Dhabi, United Arab Emirates, as well as any other applicable data protection, consumer protection, and e-commerce laws where relevant.
  3. "Confidential Information" means all non-public information relating to this Agreement or to the business, services, technology, pricing, plans, practices, techniques, financials, customers, or operations of either Party, acquired pursuant to or in connection with this relationship, including but not limited to any assessments, concepts, ideas, designs, reports, data (including electronic records, user data and messages), recommendations, presentations, and any other material provided or developed under or in relation to this Agreement.
  4. "Device" shall mean and include digital devices such as laptops, desktops, mobile phones, handheld devices, tablets, and other internet-enabled devices (whether wired or wireless) through which the Platform may be accessed, including any new devices or technologies that may be developed in the future.
  5. "Intellectual Property" shall mean all forms of intellectual and industrial property rights recognized under Applicable Laws in any jurisdiction, including but not limited to trademarks, service marks, trade names, domain names, logos, registered and unregistered designs, copyrights, database rights, rights of privacy and publicity, trade secrets, know-how, inventions, formulas, confidential or secret processes, patents, moral rights, applications and rights to apply for registration of any of the foregoing, and any licenses and permissions in connection therewith, together with all extensions, renewals, restorations, and revivals thereof.
  6. "Person" means and includes an individual, association, corporation, partnership, joint venture, trust, unincorporated organization, joint stock company, governmental authority, or any other legal entity.
  7. "Term" shall mean the duration of this Agreement as provided in Clause 12, unless terminated earlier in accordance with the terms of this Agreement.
  8. "Territory" shall mean the entire world, subject always to Applicable Laws and any territorial restrictions imposed by ZTL or its service providers.
  9. "Usage Rules" means the Platform usage rules set out in Schedule B (Usage Rules), as may be updated by ZTL from time to time.
  10. "User" means any individual who uses or accesses the Platform, including visitors, Licensees, and any of their authorized users or team members.
  11. "End User" means any individual whose data or information is collected, hosted, processed, or otherwise handled through the Licensee's use of the Platform, including leads, subscribers, attendees, community members, learners, or customers.

4. License

  1. Subject to the terms and conditions of this Agreement, ZTL grants to the Licensee a limited, non-exclusive, non-transferable, revocable license for the Term and the Territory to use and access the Platform in accordance with this Agreement and the applicable license model or subscription plan chosen by the Licensee.
  2. The Licensee shall not, and shall not permit any third party to:
    1. use or access the Platform except to the limited extent expressly permitted under this Agreement and the chosen subscription plan;
    2. decompile, reverse engineer, disassemble, rent, lease, loan, market, publish, distribute, reproduce, assign, sell, transfer, sub-license, or create derivative works from the Platform or any part thereof, except to the extent that such restrictions are expressly prohibited by Applicable Laws;
    3. use any network monitoring or discovery software, scraping tools, or hacking tools to determine the Platform's architecture or extract information about the Platform and/or any users of the Platform; use any robot, spider, crawler, or other automatic device or manual process to monitor, copy, or harvest the Platform or its content, except as permitted by ZTL in writing;
    4. alter, add, amend, copy, modify, reproduce, republish, distribute, display, or transmit for commercial, non-profit, or public purposes any part of the Platform, except to the limited extent permitted in this Agreement or expressly authorized by ZTL.
  3. Except for the limited license expressly granted to the Licensee under this Agreement, all rights, title, and interest in and to the Platform and its underlying technology, interfaces, designs, and content (excluding Licensee's own content) shall remain vested exclusively with ZTL to the fullest extent.
  4. The Licensee hereby grants ZTL a royalty-free, non-exclusive, non-transferable, non-sub-licensable, limited license to use the Licensee's name, trademarks, and logos ("Licensee Marks") solely for the purpose of enabling the creation of marketing communications through or on the Platform, and for referring to the Licensee as a customer (for example, in customer lists or testimonials). Such license is limited to the Term of this Agreement and does not convey any ownership or title in the Licensee Marks to ZTL.
  5. The prices, commercial terms, features, and/or any other matters specified on the Website/Platform, as may be updated by ZTL from time to time, and any notices served by ZTL to the Licensee about such updates, shall be deemed to form part of this Agreement.
  6. The Licensee's continued use of the Platform after publication of any notice or update conveying modification of the terms of this Agreement and/or the Platform shall constitute the Licensee's deemed acceptance of all such modifications.

5. License Fee

  1. In consideration for the license granted under this Agreement, the Licensee shall pay ZTL the applicable subscription or license fees in accordance with the pricing plan chosen by the Licensee on the Edbound.ai Platform, or as separately agreed in writing between the Parties (including any enterprise, partner, or custom arrangements).
  2. All fees and payments under this Agreement are exclusive of any taxes, duties, levies, or similar governmental assessments, including value-added tax (VAT), sales tax, or withholding tax, which shall be borne by the Licensee as applicable.
  3. Non-payment of the applicable fees by the Licensee within fifteen (15) days of the due date as per the applicable invoice or billing cycle may result in automatic suspension or limitation of access to the Platform, and may further give ZTL the right to terminate this Agreement in accordance with Clause 12.

6. Refund Policy

  1. The Licensee may cancel its subscription in accordance with the cancellation options made available on the Platform or by contacting ZTL at the support email specified on the Website.
  2. Refund Eligibility: If ZTL offers a refund window (such as a trial or specific refund period) for a particular plan or promotion, the terms of such refund (including duration, conditions, and method of refund) shall be clearly set out on the Website or in the applicable offer. Subject to those terms, if the Licensee's request falls within the applicable refund period and conditions, the Licensee may be eligible for a refund (less any applicable taxes, transaction fees, or charges).
  3. Non-Refundable Cases: Unless expressly stated otherwise in a written offer, no refunds will be issued for:
    • requests made after the stipulated refund period (if any); or
    • partial usage of a billing cycle.
    In such cases, the subscription will remain active until the end of the current billing period, without pro-rata refunds for unused time.
  4. Exceptions: ZTL reserves the right to deny refunds in cases of policy abuse (for example, repeated sign-ups solely to obtain refunds) or for subscriptions purchased under special promotions, discounts, or limited-time offers where the terms clearly state that the purchase is non-refundable or subject to different refund rules.

7. Warranties by Licensee

  1. The Licensee represents and warrants to ZTL that:
    1. it has the full power and authority to enter into this Agreement and to perform its obligations hereunder;
    2. it is not under any obligation to any third party that would conflict with or adversely affect its performance under this Agreement;
    3. it has read, understood, and agreed to all the terms and conditions of this Agreement without any coercion or undue influence;
    4. it will not enter into any arrangement that would prevent or restrict it from performing its obligations under this Agreement; and
    5. it shall ensure full compliance with all Applicable Laws in connection with its use of the Platform, including with respect to the collection and processing of data of End Users.
  2. The Licensee further represents and confirms that all information and details provided by the Licensee to ZTL are true, accurate, and complete, and that the Licensee will keep ZTL informed in writing of any changes or updates to such information.
  3. The Licensee further represents that it will not exploit any rights or the Platform in excess of or in contravention of the license granted to it under this Agreement.

8. Intellectual Property Rights

  1. Except as expressly provided in this Agreement, each Party shall retain all right, title, and interest in and to its respective Intellectual Property, including trademarks, logos, trade names, slogans, and other brand identifiers. Nothing in this Agreement or in any use of such Intellectual Property in connection with the Platform shall be construed as granting any right, title, or interest of any nature whatsoever in the other Party's Intellectual Property, except for the limited license expressly set out herein.
  2. The Licensee acknowledges and agrees that ZTL owns all Intellectual Property Rights in and to the Platform and underlying technology (excluding Licensee's own content and Licensee Marks). The Licensee shall not be entitled to use, claim, or register any right, title, or interest in respect thereof, other than as expressly permitted under this Agreement.
  3. All content, materials, and data uploaded, posted, or hosted by the Licensee on the Platform ("Licensee Content") shall remain the Intellectual Property of the Licensee or its licensors. ZTL does not claim ownership of Licensee Content. The Licensee hereby grants ZTL a non-exclusive, worldwide, royalty-free license during the Term to host, store, transmit, display, and process Licensee Content solely for the purpose of operating and providing the Platform and related services.

9. Indemnification

  1. The Licensee agrees to indemnify, defend, and hold harmless ZTL and its officers, directors, employees, agents, and affiliates from and against any and all claims, losses, damages, settlements, costs, taxes, expenses, or other liabilities (including reasonable legal and attorneys' fees) (each, a "Claim") arising out of or related to:
    1. the Licensee's actual or alleged breach of this Agreement;
    2. any Licensee Content or use of the Platform by or on behalf of the Licensee (including content, campaigns, communications, or hubs set up on the Platform) being alleged or found to be defamatory, obscene, unlawful, infringing, misleading, or in violation of any rights (including intellectual property, privacy, data protection, or publicity rights) of any Person; or
    3. any actual or alleged infringement or misappropriation of any Intellectual Property Rights or other rights by the Licensee, its affiliates, or any third party acting on its behalf, and any personal injury, death, or property damage related thereto.
  2. The Licensee shall use counsel reasonably acceptable to ZTL to defend any indemnified Claim. ZTL may, at its option and expense, assume control of the defense of any such Claim. The Licensee shall not settle or compromise any Claim in a manner that imposes any admission, obligation, or liability on ZTL without ZTL's prior written consent.

10. Disclaimer

  1. The Platform and all information, content, and services provided in connection with the Platform are provided to the Licensee on an "as is" and "as available" basis. The Licensee acknowledges that use of the Platform is at its own risk.
  2. To the fullest extent permitted by Applicable Laws, ZTL and its affiliates disclaim:
    1. any and all warranties, representations, or guarantees relating to this Agreement or the transactions contemplated hereby, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, non-infringement, or satisfactory quality;
    2. any warranties arising out of course of dealing, course of performance, or usage of trade; and
    3. any liability in tort (including negligence) in relation to the Platform, except as expressly provided under this Agreement.
  3. ZTL does not warrant that the Platform will meet the Licensee's requirements or be available at all times, secure, uninterrupted, or error-free, and ZTL shall not be liable for any interruptions or failures, including system failures, maintenance windows, or other events that may affect the Licensee's access to or use of the Platform.

11. Limitation of Liability

  1. To the maximum extent permitted by Applicable Laws, ZTL shall not be liable (whether in contract, warranty, tort including negligence, product liability, or any other legal theory) to the Licensee or any other Person for:
    • any loss of profit, revenue, business, data, or goodwill;
    • any punitive, exemplary, special, or consequential damages; or
    • any cost of cover, recovery, or recoupment of any investment made by the Licensee in connection with this Agreement.
  2. Except in cases of ZTL's gross negligence or willful misconduct, ZTL's aggregate liability arising out of or in connection with this Agreement shall not exceed, at any time, the total subscription or license fees actually paid by the Licensee to ZTL in the three (3) months immediately preceding the event giving rise to such liability.

12. Term and Termination

  1. This Agreement shall commence on the date the Licensee first accesses or uses the Platform or agrees to these Terms of Use (whichever is earlier) and shall continue for the Term of the Licensee's subscription or usage, unless terminated earlier in accordance with this Clause.
  2. ZTL may terminate or suspend the Agreement (or any part thereof) with immediate effect upon written notice to the Licensee if:
    1. the Licensee commits a material breach of this Agreement and fails to remedy such breach (if remediable) within a reasonable period after receipt of written notice from ZTL; or
    2. the Licensee engages in conduct that, in ZTL's reasonable opinion, poses a security risk, causes harm to the Platform, infringes the rights of third parties, or exposes ZTL to potential legal liability.
  3. ZTL may also terminate this Agreement for convenience by giving the Licensee thirty (30) days' prior written notice. The Licensee may terminate the use of the Platform by cancelling its subscription, in which case the Agreement will terminate at the end of the applicable billing cycle, subject to any applicable notice or minimum term specified in the Licensee's plan.
  4. Termination shall be without prejudice to any other rights or remedies available to ZTL under law or equity.

13. Effect of Termination

Upon expiry or termination of this Agreement for any reason:

  1. ZTL shall be released from all further obligations under this Agreement, except for those that are expressly stated to survive termination.
  2. The Licensee shall immediately cease to use and access the Platform and shall ensure that all its authorized users also cease such use and access.
  3. The Licensee shall, where applicable, return or destroy any materials, documentation, or property of ZTL that it may have in its possession, and certify such destruction if reasonably requested by ZTL.
  4. Provisions of this Agreement that by their nature should reasonably survive termination (including but not limited to Clauses relating to Intellectual Property, Indemnification, Limitation of Liability, Confidentiality, Data Protection and Privacy, and Governing Law and Dispute Resolution) shall survive such termination.

14. Notices

All notices under this Agreement shall be in English and shall be sufficiently served if delivered:

  • personally,
  • by registered post or reputable courier, or
  • by email (with reasonable evidence of successful transmission),

to the addresses or contact details specified on the Website or otherwise notified by a Party to the other in writing. Notices shall be deemed received upon actual receipt (for personal or courier delivery) or confirmation of successful email transmission.

15. Confidentiality

  1. Each Party agrees to treat all Confidential Information received from the other Party as strictly confidential and to use such Confidential Information solely for the purposes of performing its obligations under this Agreement.
  2. Neither Party shall disclose any Confidential Information to any third party except:
    • to its directors, officers, employees, or professional advisors on a need-to-know basis, who are bound by confidentiality obligations at least as strict as those set out in this Agreement; or
    • where required by Applicable Laws, court order, or regulatory authority (in which case, the disclosing Party shall, to the extent legally permissible, inform the other Party in advance).
  3. The obligations in this Clause shall not apply to information that:
    • is or becomes publicly known other than through a breach of this Agreement;
    • is lawfully received from a third party without restriction on disclosure; or
    • is independently developed by the receiving Party without reference to the disclosing Party's Confidential Information.

The confidentiality obligations in this Clause shall survive termination of this Agreement.

16. Data Protection and Privacy

  1. Both Parties shall comply with all applicable data protection and privacy laws in relation to any Personal Information processed under or in connection with this Agreement.
  2. The Platform's collection, use, and processing of Personal Information are further governed by the Edbound.ai Privacy Policy (Zephyros Tech Limited), which is hereby incorporated by reference.
  3. By using the Platform, the Licensee acknowledges and agrees that ZTL may process Personal Information as described in the Privacy Policy and Cookies Policy, including for service provision, support, security, analytics, and communications.
  4. Communication and Use of Personal Information:
    ZTL may use contact details and other relevant Personal Information of the Licensee and its users for purposes such as providing service updates, responding to inquiries, sending important notifications (including changes to these Terms or the Privacy Policy), and, where permitted, sending marketing or promotional communications. Recipients may opt out of non-essential marketing communications by using the unsubscribe mechanisms provided or by contacting ZTL.

17. Miscellaneous

  1. Assignment:
    ZTL may assign or transfer this Agreement (in whole or in part) to any affiliate or in connection with a merger, acquisition, or sale of assets without requiring the Licensee's consent. The Licensee may not assign or transfer this Agreement or any of its rights or obligations hereunder without the prior written consent of ZTL.
  2. Waiver:
    No failure or delay by ZTL in exercising any right, power, or remedy under this Agreement shall operate as a waiver thereof. Any waiver must be in writing and signed by ZTL.
  3. Non-Solicitation:
    During the Term of this Agreement and for a period of two (2) years thereafter, the Licensee shall not, directly or indirectly, solicit for employment or engagement any employee or consultant of ZTL with whom the Licensee had material contact in connection with this Agreement, except with ZTL's prior written consent.
  4. Non-Compete (Enterprise/Partner Arrangements):
    Where expressly agreed in a separate enterprise or partner agreement, the Licensee may be subject to non-compete or exclusivity obligations as set out in such agreement. In the absence of such a separate agreement, nothing in this clause shall be construed as a blanket prohibition on the Licensee operating or participating in other businesses.
  5. Severability:
    If any provision of this Agreement is determined to be invalid, illegal, or unenforceable, such provision shall be deemed severed from this Agreement, and the remaining provisions shall continue in full force and effect.
  6. Force Majeure:
    Except for payment obligations, neither Party shall be liable for any failure or delay in performance under this Agreement due to causes beyond its reasonable control, including acts of God, natural disasters, war, terrorism, civil disturbances, strikes (other than those limited to the affected Party's workforce), or failures of the internet or telecommunications (each, a "Force Majeure Event"). The affected Party shall take reasonable steps to resume performance as soon as practicable.
  7. Entire Agreement and Variation:
    This Agreement, together with any referenced policies (including the Privacy Policy), constitutes the entire agreement between the Parties with respect to the subject matter hereof and supersedes all prior oral or written agreements. Any modification or variation of this Agreement must be in writing and accepted by ZTL (for example, via updated Terms of Use posted on the Website or an executed addendum).
  8. Relationship of Parties:
    Nothing in this Agreement shall be construed to create a partnership, joint venture, agency, or employment relationship between the Parties. Each Party acts as an independent contractor.
  9. Governing Law:
    This Agreement shall be governed by, and construed in accordance with, the laws and regulations applicable in the Abu Dhabi Global Market (ADGM), Abu Dhabi, United Arab Emirates, without regard to conflict of law principles.
  10. Dispute Resolution; Jurisdiction:
    The Parties shall first endeavor to resolve any dispute amicably through good-faith negotiations. If the dispute is not resolved within a reasonable period, it shall be referred to and finally resolved by arbitration or the courts/tribunals of competent jurisdiction within ADGM, in accordance with the arbitration rules or judicial procedures applicable in ADGM, as may be determined by ZTL in its reasonable discretion and communicated to the Licensee.
  11. Counterparts and Electronic Acceptance:
    This Agreement may be executed or accepted electronically, and such electronic acceptance shall have the same legal effect as a physical signature. The Licensee's continued use of the Platform constitutes acceptance of the then-current version of this Agreement.

Schedule B – Usage Rules

  1. All use and access to the Platform shall comply with these Usage Rules and any acceptable use or fair usage policies specified by ZTL from time to time.
  2. Usage and Access Exclusions for Lifetime or Special Deal Users (if applicable):
    Any features that incur recurring or variable costs for ZTL – including but not limited to hosting of native videos at scale, premium integrations (for example, specific conferencing or communication plans), high-volume APIs, outbound emailing or SMS messaging at scale, and other such services – may be excluded from certain lifetime or special deals, or may be subject to separate usage-based fees, as clearly indicated in the applicable offer.
  3. Storage and Fair Usage:
    ZTL may offer generous or "unlimited"-style storage options. However, all storage and bandwidth are subject to fair usage limits to prevent abuse and to ensure optimal service quality for all users. Excessively high or abusive usage may incur additional charges, throttling, or restrictions, as reasonably determined by ZTL and communicated to the Licensee.
  4. Security, Abuse, and Prohibited Activities:
    • The Licensee shall promptly suspend or close any End User account that is found to be engaging in hacking, unauthorized access, abuse, or any other malicious activity relating to the Platform.
    • The Licensee shall not knowingly allow or facilitate any use of the Platform that could compromise security or infringe upon the rights of others.
    • The Licensee shall report to ZTL any security breach or "hacking" incident that exposes the Platform or other users to unauthorized access within ten (10) days of becoming aware of such incident, and shall reasonably cooperate with ZTL in investigating and mitigating such incident.

Effective Date: 09 January 2026