Privacy Policy



This Privacy Policy describes how Zephyros Tech Limited ("we", "us", "our") collects, uses, shares, and protects information when you access or use www.edbound.ai (the "Website") and our related software, applications, features, and services (collectively, the "Platform").

This document is published in accordance with applicable laws and is intended to inform Users about our practices relating to collection and processing of information.

1. Company details

Legal entity: Zephyros Tech Limited

Registered address:

3801-C1.D015, 38th Floor, Tamouh

Addax Port Office Tower

Al Reem Island, Abu Dhabi, United Arab Emirates

Website: https://www.edbound.ai

Contact email: support@edbound.ai

2. Platform overview

The Platform is an online SaaS platform that enables individuals and organizations to build and manage digital hubs and experiences for business growth, marketing, community building, and knowledge transfer. These hubs may include websites/pages, blogs, webinars, podcasts, downloads/ebooks/whitepapers, communities, courses, funnels, forms, and related workflows and automation.

3. Definitions

For the purposes of this Privacy Policy:

  • "User" means any person who visits or uses the Platform, including visitors and registered account holders.
  • "Account Owner" means the person or entity that creates an account and controls the account/workspace.
  • "End User" means a person whose information is collected or processed via an Account Owner's use of the Platform (for example, leads, subscribers, attendees, community members, learners, or customers).
  • "Personal Information" means information that identifies or can reasonably be used to identify an individual.
  • "Customer Content" means content, files, data, text, messages, media, and other materials submitted or made available to the Platform by or on behalf of an Account Owner.

4. Interpretation

  • References to any statute or regulation include such statute or regulation as amended or re-enacted from time to time.
  • Words in the singular include the plural and vice versa.
  • Words denoting any gender include all genders.

5. Applicable law and jurisdiction

This Privacy Policy and any dispute arising out of or in connection with it shall be governed by the laws and regulations applicable in the Abu Dhabi Global Market (ADGM), Abu Dhabi, United Arab Emirates.

Subject to applicable law, the courts/tribunals of competent jurisdiction within ADGM shall have jurisdiction.

6. Information we collect

We collect information about you only when we have a reason to do so, for example to provide the Platform, communicate with you, improve the Platform, and maintain safety and security.

6.1 Information you provide to us

  1. Account information: name, email address, password, country, mobile number (if provided), and similar registration details.
  2. Profile and workspace information: details you add to your profile/workspace, branding settings, configuration choices, and preferences.
  3. Communications: information you provide when you contact support or communicate with us (including any call recordings, where permitted by applicable law).
  4. Billing information: plan details and transaction metadata. Payment card details are typically handled by our payment processors.

6.2 Information we collect automatically

  1. Log information: browser type, IP address, device identifiers, language preference, referring site, date/time of access, operating system, and similar information.
  2. Usage information: information about how you use the Platform (such as page views, features used, interactions, and performance diagnostics).
  3. Location information: approximate location derived from IP address.
  4. Cookies and similar technologies: used for authentication, preferences, analytics, and security. For more detail on how we use cookies and similar technologies, please see our Cookie Policy.

6.3 Information processed via Account Owners

The Platform allows Account Owners to create hubs/pages/workspaces and collect information from End Users (for example through forms, registrations, subscriptions, communities, webinar signups, messaging, and purchases). This may include Personal Information of End Users.

7. How we use information

We may use information for the following purposes:

  1. To provide the Platform: create and manage accounts, authenticate users, provide features, process transactions, deliver support, and communicate service-related updates.
  2. To improve and develop the Platform: understand usage trends, test and debug, improve performance, and build new features.
  3. To maintain safety and security: prevent, detect, investigate, and respond to fraud, misuse, and security incidents.
  4. To communicate and market (where permitted): send product announcements, marketing communications, and offers, subject to your preferences and applicable laws.
  5. To comply with legal obligations: comply with applicable law and respond to lawful requests.

8. Legal bases for processing

Where applicable, we process Personal Information based on one or more of the following legal grounds:

  • Consent (where required or used).
  • Contract (processing necessary to provide the Platform or perform our obligations).
  • Legal obligation (processing necessary to comply with law).
  • Legitimate interests (for operating, improving, and securing the Platform, provided such interests are not overridden by your rights).

Where processing is based on consent, you may withdraw consent by contacting us at support@edbound.ai. Withdrawal may impact our ability to provide some or all services.

9. How we share information

We do not sell Personal Information.

We may share information as follows:

  1. Service providers: with third-party vendors that help us operate the Platform (for example: hosting, analytics, customer support tools, and payment processors). They may process information only to provide services to us and must protect it.
  2. Affiliates: with affiliated entities under common control (if applicable), subject to this Policy.
  3. Legal disclosures: where required by law or where we believe disclosure is necessary to protect rights, safety, and security.
  4. Business transfers: in connection with a merger, acquisition, restructuring, or sale of assets.
  5. With your consent or at your direction.

10. Controller and processor roles

Depending on the context:

  • For account registration, billing, and our direct relationship with Users, Zephyros Tech Limited typically acts as a controller.
  • For Customer Content and End User data submitted by an Account Owner, Zephyros Tech Limited typically acts as a processor/service provider on behalf of the Account Owner.

Account Owners are responsible for ensuring they have appropriate notices and lawful bases for collecting and processing End User data using the Platform.

11. Cross-border data transfers

Personal Information may be processed in countries other than your country of residence. Where required by applicable law, we will implement appropriate safeguards for such transfers.

12. Data retention

We retain information as long as necessary for the purposes described in this Policy, including to provide the Platform, comply with legal obligations, resolve disputes, and enforce agreements.

When you delete your account or request deletion, we will delete or anonymize information as required and technically feasible, subject to applicable legal requirements.

13. Your choices and rights

Depending on your location and applicable laws, you may have rights to:

  • access your Personal Information,
  • correct it,
  • delete it,
  • restrict or object to certain processing, and
  • withdraw consent (where processing is based on consent).

To exercise your rights, contact us at support@edbound.ai.

If your request relates to End User data submitted through an Account Owner's hub/page/workspace, you may need to contact the relevant Account Owner directly.

14. Information security

We use reasonable administrative, technical, and organizational measures to protect information. However, no security measures are perfect and we cannot guarantee absolute security.

15. Children's privacy

The Platform is not intended for children. If you believe a child has provided Personal Information to us, please contact us.

16. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page and the "Effective Date" will be updated accordingly.

17. Contact

For questions or requests related to this Privacy Policy:

Zephyros Tech Limited

Address:

3801-C1.D015, 38th Floor, Tamouh

Addax Port Office Tower

Al Reem Island, Abu Dhabi, United Arab Emirates

Email: support@edbound.ai